Return Policy
We want you to love your Bloomie purchase. If for any reason you’re not completely satisfied, we’re here to help.
Returns
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You may request a return within 14 days of receiving your order.
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To be eligible, your item must be unused, unwashed, and in its original packaging with all tags and accessories included.
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Returns are only accepted with proof of purchase (order confirmation or receipt).
Please note:
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For hygiene and safety reasons, used baby products cannot be returned unless they are defective.
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Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.
How to Start a Return
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Contact our Customer Care team at hello@bloomie.com with your order number and reason for return.
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We’ll provide you with return instructions and the return shipping address.
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Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
Refunds
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Original shipping charges are non-refundable unless the return is due to our error (wrong or faulty item).
Exchanges
We currently do not offer direct exchanges. If you’d like a different item, please return your order for a refund and place a new order.
Damaged or Faulty Items
If your product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos, and we’ll make it right.
